Nizhny Novgorod, November 2004. On November 22, 2004Volga Telecom’s Board of Directors decided to introduce the single automated billing system (ABS) based on Amdocs software.

Automated Billing System (ABS) is bundled software which makes it possible to provide billing (i.e. collect and process data about communication services provided) and to fully automate the operation of subscriber departments, control payments and raise invoices.

The introduction of a uniform billing system makes it possible to establish a uniform technology for providing communication services, which, in turn, will increase the transparency of accounts between operators and decrease traffic loss. In addition, the operators will be able to use a uniform rate structure and introduce new services everywhere in Russia.

Amdocs Billing Suite software was selected on the basis of a tender among 20 Russian and foreign billing system providers. The selection commission made of the representatives of all Svyazinvest’s inter-regional companies and Rostelecom spent over a year and a half to pick up a supplier with sufficient experience and resources to implement such a project and offer the best possible solution.

Many companies operate the software proposed by Amdocs, it is adjustable and reliable, and also certified by the RF Telecommunications Ministry for use by telecom operators with subscriber bases up to 33 mln customers.

The introduction of the billing system will allow the Company, first and foremost, to improve the quality of customer service by improving customer settlements, including corporate settlements. In addition, the main advantages of ABS are as follows:  

• Quickly brings to market and provides quality support of the new telecom services;
• Increases competitive power by granting customers a much wider range of services than now;
• Increases the efficiency of management in the Company due to increased transparency of cash flows;
• Minimizes the probability of billing errors through use of high-quality and reliable software;
• Contains costs for operating the billing system;
• Helps Svyazinvest to phase in a holding-wide uniform technical policy.