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North-West Telecom

February 18, 2010

OJSC North-West Telecom installs terminals and ATMs of the Savings Bank of Russia in its Client Service Centres

OJSC North-West Telecom is installing and connecting self-service terminals and ATMs of the Savings Bank of Russia in its Client Service Centres in the Northwestern Federal District in the framework of the Concept for Developing Payment Collection Channels for Subscribers of OJSC N.W.Telecom   and Optimizing Its Sales Network. As early as by the autumn of the current year, the number of up-to-date terminals and ATMs of the Savings Bank installed in points of sale and service of OJSC N.W.Telecom’s client s will increase from 90 to more than 160.

Payment for service s using terminals and ATMs is a modern and very common method of payment s collection, which significantly simplifies the procedure of payment and saves client 's personal time. When payment is effected using ATMs (over 40 units of the equipment are to be installed ), a wire transfer system operates – the monies will be written off from the subscriber ’s bank card account. Self-service terminals (more than 120 units of the equipment) imply both payment in cash and wire transfer*.

No commission is exacted from a client when payment for telecommunication service s is made using the payment devices of the Savings Bank. A subscriber may make a payment at any time convenient for him/her without waiting for a receipt. Information on a payment goes to the information and billing system of OJSC N.W.Telecom before or on the next working day after the payment is made.

ATMs and terminals may be used to pay simultaneously for local and intraareal telephone communication services, for the services of access to the Internet network of OJSC N.W.Telecom and for the services of long-distance and international communication provided by telecommunication operators**, and to effect other forms of payment, e.g.: for public utility service s and mobile communication.

‘North-West Telecom is doing much to meet the requirements of the today’s consumer of communication service s, who actively uses new advanced technologies in his/her everyday life. ‘Expanding the network of terminals and ATMs of the Savings Bank in the Client Service Centres of OJSC N.W.Telecom is one of the stages in the development of a network of alternative payment channels , which facilitates improving the quality of client servicing and enhancing their loyalty and helps resolve the tasks of improving the Company’s business process es and reduce the load on the personnel of North-West Telecom’s service centres ,’ Deputy General Manager and Commercial Manager of OJSC N.W.Telecom O. V. Popov notes. ‘ Partnership relations between OJSC N.W.Telecom and the Savings Bank of Russia ( OJSC) have historical roots and are getting stronger and developing with each passing day for the purposes of expanding the possibilities of financial support, creating favourable conditions of operation for medium and small business and for joint promotion of telecommunication services and lending services’.

Detail ed information on methods of payment for communication service s of OJSC North-West Telecom can be found at the Internet representative offices of regional branches of the Company in the “ Payment for Services” section.

* depending on the type of the terminal device

** the purpose of payment ( communication services of OJSC N.W.Telecom or telecommunication services of other operators) shall be indicated when effecting a payment, guided by the detailed instructions on the screen of the payment device monitor

 

 

 

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