CustomerService Centerof Chuvashenergo, a branch of IDGC of Volga, JSC summed up the results of activities implemented in the first quarter of the current year. During the first three months CSC registered 933 calls from customers concerning different issues. In the most cases customers submit requests for technological connection to the power grids of Chuvashenergo, branch of IDGC of Volga, JSC. In the I quarter of 2014, 498 such requests were received. During the reporting period, 420 agreements were signed for technological connection for the total capacity of about 14,396.68 kW. Besides requests for technological connection, customers address the Center on several other matters related to electrification in rural settlements, issuance and approval of documents. For example, during the reporting period 38 requests were submitted concerning power supply for socially significant facilities. Also, customers submit requests related to electric power metering (repair, installation, replacement, sealing of metering devices), quality of customer service, etc. As usual, among the most urgent issues are issuance and approval of documents of balance inventory delineation and statements of operational responsibilities delineation (297 calls), approval of land use documents (48 calls).