In
order to improve the efficiency of the quality management system the
international certification body BSI conducted a surveillance audit
of the management current system in IDGC of Centre, which took place
in the executive office, as well as in the branches "Bryanskenergo",
"Kostromaenergo" and "Tverenergo". According to
the results, it was found that the management system of the Company
complies with the requirements of ISO 9001:2008, in connection with
which it was recommended to extend the IDGC of Centre’s certificate
validity.
The objectives of this audit were:
- verification of the effectiveness of the Company's management
system in light of the internal/external changes and its continued
relevance and application to the field of certification;
-
demonstration of commitment to maintain the effectiveness and
improvement of the management system to enhance the effectiveness of
the QMS operation;
- confirmation of the integrity of the
management system of the Company and compliance with the
international standard ISO 9001:2008.
According to the program, the following objects were audited: the
business processes "Sale of grid connection services",
"Management of investment activity", "Management of
perspective and technical development", "Management of
electric energy quality", "Customer Relationship
Management", "Sale of electric power transmission
services", "Provision of electric power distribution",
"Human Resources Management", "Management of
production safety", "Management of information resources
and technologies", as well as the business services "Logistics
and Procurement Management" and "Purchasing Management".
During the audit some minor inconsistencies were identified,
which, under the conclusion of the international certification body
BSI, do not cast doubt on the ability of the Management System to
effectively manage the Company’s business processes and business
services.
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