In most regions of its presence, Rosseti Group switches the client services requiring no specialist involvement at power facilities in online mode. You can contact the power engineers through the Unified Portal of Electric Grid Services, a new Rossetti - Personal Account mobile application available for Android and IOs,ÑâåòëàÿÑòðàíà.ðô and the websites of network companies. This is a response to the current trends and customer requests. This step fully in line with the provisions of the Digital Transformation 2030 concept implemented by the holding.

In the past two years, Rosseti has been focused on the accelerated development of consumer Internet services. All subsidiary distribution network organizations have developed and implemented innovative tools which enable to interact with consumers on such issues as technological connection, power increase and redistribution, receiving complaints about poor quality or complete lack of power supply, feedback forms.

From today, as a temporary measure in the country, 22 regions have completely closed customer service centers and consumer service centers are completely closed, and tomorrow another 8 regions will be added. At the same time, the companies of Rosseti Group continue to provide all client services in a timely manner, and consumer applications are accepted online or by hotline numbers. Processed application documents to be returned by network organizations to customers will be delivered either electronically through personal accounts or by mail.