Sergey Semenov, manager in the automotive and agricultural machinery group of CHSPZ' marketing department, gave a speech on the System of Working with Customers' Requirements at CHSPZ (Cherepovets Steel Rolling Plant).

He spoke of changing customers demands, working with suppliers of blanks, CHSPZ' investment policy, results and examples of completed and ongoing projects related to mastering of new products.

The speaker emphasized that in the recent decade the demand for non standard products increased tenfold. To meet new requirements it is important to improve technology, the quality of blanks, and to make investments into manufacturing. CHSPZ works together with steel-suppliers and is prepared to make investments in order to be able to meet growing customer demands.

Over the last five years, 40 new types of products and products with new qualities have been introduced to the marketplace by CHSPZ. At present, the plant continues to work with car-makers and machine-builders to improve an old product line and master new products.