In order to prevent the spread of acute respiratory viral infections, the reception of applications in the Rosseti Volga customer service units is temporarily carried out via means of communication only.
One can apply for technological connection or leave an appeal on the website www.mrsk-volgi.ru, ïîðòàë-òï.ðô or send it by the Russian Post. The suspension of the live operation of service offices applies to all regions of the Company's presence and will not affect the speed of resolving your issues.
Applications relating to power outage, power quality and equipment defects can be also left at the feedback portal for electricity consumers ñâåòëàÿñòðàíà.ðô. Sending documents based on the results of consideration of applications in progress will be carried out through the Russian Post. The telephone numbers of the contact center 8-800-775-1642, 8-800-220-0220 work for you (the call is free).
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