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North-West Telecom

October 26, 2009

OJSC North-West Telecom suggests that corporate clients organize their own information and reference services in codes 80X (800, 803, 809)

OJSC N.W. Telecom suggests that corporate clients use the opportunity of organizing intellectual communication services in codes 800, 803 and 809 (80X) on the 351-õõ-õõ numbering resource* starting from 15th October 2009.

The 80Õ-351-õõ-õõ multichannel telephone number has its advantages as compared to the normal telephone number. It can be used as a single number for the central office and branches of the Company irrespective of the distance to them**. This number is assigned to a client and there is no need of changing it in case of moving to another office**.

Getting a 80Õ-351-õõ-õõ-type telephone number, a corporate client can organize in code:

-  800 – a multichannel number for process ing incoming calls, create its own service for the information support of its client s, establish a "Hot Line", organize acceptance of orders/ requests, all incoming calls to numbers in the 800 code being free of charge for users;

-  803 – polls or televoting, including the use of an interactive voice menu (IVR***). Upon decision of the customer company, the services provided in the 803 code can be provided to users both on a paid basis and free of charge;

-  809 – own information consulting service or information and reference service operating on a paid basis.

The services using the 80X codes will be provided within one entity of the Russian Federation (region of the Northwestern Federal District).   At the moment, local and intraareal calls can be made to number s in the 80X codes on the 351-õõ-õõ numbering resource only from OJSC N.W. Telecom's telephone sets.

The price of access provision in the 80X code (acquisition of one 351-õõ-õõ number with the 80x code) is 5,000 roubles. The monthly fee for the use of such a number comprises the constant subscriber fee of 1,000 roubles per month and the fee for the traffic calculated on the basis of the metered total volume of telephone connections for the payment period.

Corporate clients may also use additional services of OJSC N.W.Telecom , which will facilitate a more efficient development of business using new possibilities of connection s in the 80X codes. E.g., a client may order the development of the IVR menu, redirection of incoming calls to any telephone numbers, records of incoming calls and presentation of a bill to the user, and collection of payment , and can receive a package of necessary reports according to the result s of the reporting period.

According to Deputy General Manager – Sales Manager of OJSC N.W.Telecom O. V. Popov, "the new services using the capacities of the intellectual communication platform of OJSC N.W.Telecom will make it possible for our corporate clients to build more efficient communications with clients and partner s, to optimize the operation of internal divisions and, consequently, to improve the quality of their work and to open new horizons in business".

You can get more detailed information on the possibility of organizing services in the 80X codes on the www.aliance-pro.ru  product web site and from the corporate client divisions in regional branches of OJSC N.W.Telecom.

__

* Based on Resolution s Nos. 13990, 13991, 13992 of 13.07.2007 and Nos. 24925, 24926, 24927 of 09.10.2008, the Federal Communication Agency provided the resource KDU=800, KDU=803, KDU=809 of number capacity from 351-00-00 to 351-99-99. Services using the 80x code are provided within one entity of the Federation , i.e. only local and intraareal calls of OJSC N.W. Telecom 's subscriber s can be received at these numbers.

** Within one region of the Northwestern Federal District (oblast, republic).

*** IVR (Interactive Voice Response) is a system of interactive voice response making it possible for a subscriber to get access to information of interest for him/her by using a special voice menu by pressing the phone keys in the tone mode.

 

 

 

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