Moscow - November 11, 2010 - “COMSTAR – United TeleSystems” JSC COMSTAR-UTS, LSE: CMST), the leading integrated telecommunications operator in Russia and the CIS, announces that the Communication Services Certification Authority (CSCA) has confirmed the quality of the company’s four services.
The satisfactory results of the certification audit have permitted the Central Certification Authority of “Interecoms” Voluntary Certification System to approve the issue of the certificates, thus confirming the claimed quality of the following four services of COMSTAR-UTS JSC: “Local Telephone Communication”, “Intercity and International Telephone Communication”, “Dedicated Internet Access” and “Wireless Internet Access (WiMAX)”.
The CSCA’s qualified independent evaluation of the quality of COMSTAR-UTS JSC’s services helps systemize and accumulate knowledge of service quality and improve the competency of the Company’s service personnel, and in doing so increase the brain capital of the enterprise and create long-term competitive advantages.
“Within the framework of worldly recognized procedure of voluntary certification COMSTAR-UTS JSC’s management efficiently implements its policy of continuous improvement of service management, service quality upgrade and customer oriented approach”, said Yury Mkhitaryan, the Director of the Communication Services Certification Authority, a Doctor of Economics and a member of the International Academy of Telecommunication Quality.
The Quality Certificates were presented to the COMSTAR-UTS’s Vice-President for Technology Alexander Kirillov at the 12-th Congress of Communication and Information Technologies Organizations “Bringing ICT Communication Services Quality to the Contemporary Information Society» held in Moscow.
“Independent evaluation of the Company’s services is an important touchstone of our work efficiency. We intend to further maintain the high level of service quality”, he said at the presentation ceremony.
The Communication Services Certification Authority (CSCA) is a certification organization within the System of voluntary certification of communication services, IT services and quality assurance systems at enterprises, “Interecoms”, listed in the Register of the GosStandard of Russia (¹ ÐÎÑÑ RU0001.04ßÅ00, 1996). The CSCA was founded by the Research Institute for Communication Economics and Informatics, “Interecoms” (www.interecoms.ru), a UN consulting company for industrial development (Certificate # 10712 of 12.07.2004), which has been operating in the certification field since 1996.
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